WooCommerce Checkout Phone Field Setup

How to Make Phone Number Required in WooCommerce Checkout (Easy 2025)

If you are running a WooCommerce store, collecting customer phone numbers at checkout is crucial for smooth order processing and customer support. In this guide, we will show you how to make the phone number required in WooCommerce checkout step by step.

Why Make Phone Number Required in WooCommerce?

Many store owners overlook this small detail, but requiring a phone number can help in:

• Order Confirmation: Contact the customer in case of any issues with the order.
• Shipping & Delivery Updates: Couriers often need a phone number for delivery notifications.
• Customer Support: Makes it easier to handle returns or queries quickly.
• Reducing Fake Orders: Ensures customers provide valid contact information.

Step 1: Access WooCommerce Checkout Settings

Follow these steps to check your checkout settings:

1. Log in to your WordPress Dashboard.
2. Navigate to WooCommerce → Settings → Checkout or Accounts & Privacy (depending on your WooCommerce version).
3. Look for the Phone Number field. By default, it may be optional.

Step 2: Use a Plugin (Easiest Method)

If you are not comfortable with coding, use a plugin like:

• Checkout Field Editor for WooCommerce: Free version available in WordPress repository. Allows you to make the phone number required.
• Install and activate the plugin.
• Edit the checkout fields and set the phone number field to required.

Step 3: Use Custom Code (Advanced)

For those who prefer adding code, you can make the phone number required by adding this snippet to your functions.php file or via a code snippets plugin:

add_filter('woocommerce_checkout_fields', 'make_phone_required');
function make_phone_required($fields) {
    $fields['billing']['billing_phone']['required'] = true;
    return $fields;
}

This code ensures that WooCommerce will not allow checkout until the customer enters a phone number.

Step 4: Test Your Checkout

After making the changes, test your checkout page:

1. Add a product to the cart.
2. Go to checkout.
3. Try submitting without entering a phone number.
4. You should see a validation message asking to enter the phone number.

Tips for Better User Experience

• Use placeholders in the phone field like e.g., +91 9876543210 for clarity.
• Ensure the field format matches your country’s phone format.
• Combine with email validation for maximum accuracy.

Conclusion

Making the phone number required in WooCommerce checkout is a small change but improves communication with customers and ensures smoother order processing. You can achieve this easily either via a plugin or custom code. By following this guide, your checkout process will be more professional and reliable in 2025.

We hope this tutorial helped you! Don’t forget to check out the video above for a complete visual guide.